The Personal Information Protection and Electronic Documents Act of Canada and
British Columbia's Personal Information Protection Act requires Nicola Wealth
Management Ltd. (“Nicola Wealth”, “we”, “us” or “our”) to obtain the informed
consent to our collection, use and disclosure of personal information about any
what personal information Nicola Wealth collects, how we use it, protect it and
provide you with access to it.
Why do we collect information?
We collect information to serve your financial needs and give you secure access to your private documents
What information do we collect?
We collect relevant personal
and financial information through account opening application forms, Know Your
Client forms, and other facts shared in our confidential client meetings. Some
examples of this information include your name, date of birth, social insurance
number, residential address, employment information, annual income, net worth,
investment information, insurance information, etc. In addition, like most
websites, the website we operate will automatically gather information about
your computer address such as your IP address, browser type, referring/exit
pages and operating system, using “cookies”.
How do you consent?
By using our services, including accessing
the Private Client Access site and other websites that we operate, you consent
to the collection and use of your personal information by Nicola Wealth as set
What do we do with the information?
We use your personal
information to serve your financial planning needs, understand your financial
situation to provide you with suitable investment advice, and keep you apprised
of your financial status online through Nicola Wealth Management's secure site.
From time to time we will also use your personal information to recommend
products and services which we think you might be interested in. Information
obtained using “cookies” is used by us only in an anonymous, aggregated form,
and only for the purpose of enhancing your user experience when you access our
Private Client Access site and other websites we operate. In all cases, we only
collect the personal information from you that we need in order to fulfill our
obligations to you and under the laws which govern us.
Who do we share this information with?
We do not share any of
your personal information with anyone unless we are required to do so in order
to comply with laws which govern us. Otherwise, the personal information which
we collect from you (whether it is through a website such as our Private Client
Access website (or other websites we operate), or in person via telephone, email
or personal meetings) are strictly limited to yourself and Nicola Wealth
Where do we keep information?
We maintain records and retain
personal information in electronic or paper format in our head office, and
protect your information using industry standard security safeguards. For
example, our Private Client Access site uses hypertext transfer protocol with
secure sockets layer (“https”) to ensure that the data you provide using the
website is securely encrypted.
How do you access the information?
You are entitled to access
the personal information which we collect about you at any time by contacting
your financial advisor.
What if the information is incorrect?
We endeavor to ensure
that all of the personal information which we collect is accurate and up to
date. However, we recognize that certain types of personal information that we
collect may change from time to time. You can correct or update the personal
information at any time by contacting your financial advisor.